Complaint Letter

You are living near a restaurant which is making a lot of noise and the smell is so strong that it is annoying to you and the neighbours. Write a letter to the restaurant owner.Cover the following:- tell restaurant owner to reduce the noise levels and improve the ventilation.- suggest some solutions to fix the problems.- warn that if this problem remains not solved then further action will be taken.

17 Jordan Road,
Kowloon,
Hong Kong

20th October, 2009

The Manager
Jordon Restaurant
15 Jordon Road,
Kowloon,
Hong Kong

Dear Sir/Madam,

Re: The unpleasant noise and smell of Jordon Restaurant

I am writing to complain about the annoying noise and smell made by your restaurant since you started your business in September, 2009. The situation is getting worse and it becomes unbearable.

My first complaint concerns the noise made by your clients who sang through out the night in your disco rooms. The noise was so loud that all my family could not sleep until your clients left at about three o'clock in the morning. I believe that it has also affected the whole neighborhood. We felt annoyed. Because of the noise, we could not concentrate during the day time.

Besides, the smell of your restaurant was also very annoying. It got directly into my flat which is just opposite your restaurant. I think the problem was mainly due to the poor ventilation of your restaurant. On 15 October, the smell was so strong that it made my little son vomit a lot that he was admitted into hospital.

I would like to suggest improving the sound and ventilation systems of your restaurant. The singing facilities in the disco rooms should not be available after the midnight. Your poor ventilation system should also be replaced as soon as possible.

I hope you'll take my suggested action to improve the situation in the near future. If not, further action will be taken by me to inform the related government departments.

Yours faithfully,